Privacy Policy

Last updated: July 10, 2026

Miles Signature Events & Rentals respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.

Information We Collect

Information You Provide

When you request a quote, contact us, or communicate with us, we may collect information such as:

Your name
Email address
Phone number
Event date and location
Rental items or services requested
Setup instructions and other event details
Any other information you choose to provide

Please do not submit sensitive personal information through our website.

Information Collected Automatically

When you visit our website, our hosting, security, and technology providers may automatically collect limited technical information, including:

Internet Protocol address
Browser and device type
Operating system
Pages visited
Date and time of your visit
Referring website
General website usage and diagnostic information

This information may be collected through server logs, cookies, or similar technologies.

How We Use Your Information

We may use the information we collect to:

Respond to quote requests and questions
Confirm availability and provide rental information
Communicate about an event, reservation, delivery, or setup
Prepare estimates and complete requested services
Operate, maintain, and improve our website
Protect our website and business against spam, fraud, misuse, or security threats
Maintain business and transaction records
Comply with legal and regulatory requirements

We will not use your contact information to send unrelated marketing messages without your permission.

Cookies and Website Analytics

Our website may use essential cookies or similar technologies needed for website functionality, security, spam prevention, and performance.

We may also use basic website analytics to understand how visitors use the website. This may include information such as pages viewed, device type, approximate location, and time spent on the website.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how portions of the website function.

How We Share Information

We may share information with service providers that help us operate our website and business, including:

Website hosting and security providers
Form processing and email providers
Analytics and website performance providers
Contractors or service providers assisting with your event
Professional advisers when reasonably necessary

These providers may only receive information reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, to respond to a valid legal request, to enforce our agreements, or to protect the rights, property, and safety of Miles Signature Events & Rentals, our customers, or others.

Sale of Personal Information

Miles Signature Events & Rentals does not sell or rent your personal information.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, resolve disputes, meet legal obligations, and protect our business.

Quote requests that do not result in a booking may be deleted when they are no longer reasonably needed.

Data Security

We use reasonable administrative and technical safeguards intended to protect the personal information submitted through our website.

However, no website, email system, or method of electronic storage is completely secure. We cannot guarantee absolute security.

Your Choices and Requests

You may contact us to:

Ask what personal information we have about you
Request correction of inaccurate information
Request deletion of information we no longer need
Withdraw consent for future communications

We may retain information when necessary to complete an active transaction, comply with the law, maintain required business records, prevent fraud, or resolve a dispute.

Children’s Privacy

Our website and rental services are intended for adults arranging events. We do not knowingly collect personal information directly from children under 13.

If you believe a child has submitted personal information through our website, please contact us so we can review and delete it when appropriate.

Third Party Websites

Our website may include links to websites operated by other organizations. We are not responsible for the privacy practices, security, or content of those third party websites.

We encourage you to review the privacy policy of any outside website you visit.

Changes to This Policy

We may update this Privacy Policy as our website, business practices, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

For questions or requests regarding this Privacy Policy or your personal information, contact:

Miles Signature Events & Rentals
Phone: (248) 301-2663

You may also submit a message through the Contact page on our website.